1. Introduction
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our platform. By using our services, you agree to the practices described in this policy.
2. Information We Collect
We may collect information you provide directly, such as your name, email address, phone number, profile details, and payment information. We may also collect usage data, device information, and log data when you interact with the platform.
3. How We Use Your Information
We use your information to provide and improve our services, process transactions, personalize your experience, communicate with you, and maintain the security and integrity of the platform.
4. Information Sharing
We do not sell your personal information. We may share data with trusted service providers who assist in operating the platform, when required by law, or to protect the rights, safety, and security of our users and services.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure.
6. Cookies and Tracking
We may use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve platform performance. You can manage cookie preferences through your browser settings where applicable.
7. Your Rights
Depending on your location, you may have the right to access, update, correct, or delete your personal information, as well as request restrictions on certain processing activities. Contact us to exercise these rights.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those external sites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the platform after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at hello@coachcluster.com.