Frequently asked
Questions
Everything You Need to Know, All in One Place
Getting Started
What is this platform?
Who is this platform for?
How do I get started?
Subscription & Billing
Is there a free plan?
How are subscription plans priced?
What happens if I exceed my included meeting minutes?
Do unused meeting minutes roll over?
Can I upgrade my plan?
Can I cancel my subscription?
Online Meetings
How are meeting minutes calculated?
Can I record my coaching sessions?
How long are recordings stored?
Will participants know that a meeting is being recorded?
Can I conduct unlimited meetings?
Bookings
How do clients book a session?
Can I set my own availability?
Can clients reschedule appointments?
Payments
How do I receive payments?
Does the platform hold my money?
Can I offer both free and paid sessions?
Can I change my coaching fees later?
Coach Profile
Can I customize my public profile?
Can I share my booking page?
Client Management
Can I manage all my clients from one place?
Can I add questionnaire, documents to my client?
Security & Privacy
Are my coaching sessions secure?
Who can access my recordings?
Is client information kept confidential?
General
Can I coach clients internationally?
Is there a limit to the number of clients I can have?
How can I contact support?
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